Cross-cultural conflicts: global dimensions

Kateryna KANDAHURA

doi:10.31617/zt.knute.2019(104)03

Authors

Kateryna KANDAHURA Kyiv National University of Trade and Economics https://orcid.org/0000-0003-4833-2234

DOI:

https://doi.org/10.31617/zt.knute.2019(104)03

Keywords:

cross-cultural conflict, communication, culture, globalization.

Abstract

The article deals with the main causes of conflicts in a multicultural environment. The types of cultures and styles of conflicts that arise between them are distinguished. Ukraine was compared with other European countries by cultural criteria (using Hofstede typology). The role of communication barriers in cross-cultural conflicts is analyzed. The ways of overcoming cross-cultural conflicts in the conditions of rapid development of globalization processes are presented.

Author Biography

Kateryna KANDAHURA, Kyiv National University of Trade and Economics

PhD (State Administration), Associate Professor at the Department of Management

References

Ustimenko, L. M., & Ageev, S. A. (2015). Cross-cultural conflicts in the organization of international tourism. Culture and art in the modern world. Is. 16, 58-67. Retrieved from http://nbuv.gov.ua/UJRN/Kmss_2015_16_10 [in Ukrainian].

Shchetinina, L., & Rudakov, S. (2017). The essence of cross-cultural competence: from theory to practice. Effective economy. Retrieved from http://www.economy.nayka.com.ua/?op=1&z=5537 [in Ukrainian].

Romanukha, A. The role of cross-cultural communication in the management of organizations. www.economyandsociety.in.ua. Retrieved from http://www.economyandsociety.in.ua/journal/9_ukr/103.pdf [in Ukrainian].

Tidwell, A. Conflict Resolved. books.google.com.ua. Retrieved from https://books.google.com.ua/books?id=Y59OB_YmRi0C&pg=PR4&lpg=PR4&dq=6.+Tidwell,+A.+(1998)+Conflict+Resolved.+Great+Britain:+Biddles+Ltd&source=bl&ots=d1dKob2cPV&sig=ACfU3U1Oy30WtCpFMGpNzpHfpDYxw_ItWA&hl=ru&sa=X&ved=2ahUKEwi7t-rvv4niAhWt-yoKHXWRDbYQ6AEwAXoECAgQAQ#v=onepage&q=6.%20Tidwell%2C%20A.%20(1998)%20Conflict%20Resolved.%20Great%20Britain%3A%20Biddles%20Ltd&f=false [in Ukrainian].

Hofstede, G. Compare countries. www.hofstede-insights.com. Retrieved from https://www.hofstede-insights.com/product/compare-countries [in English].

Fisher, R., & Ury, W. Getting to Yes. London: Random House. www.fd.unl.pt. Retrieved from https://www.fd.unl.pt/docentes_docs/ma/AGON_MA_25849.pdf [in English].

Avruch, K. Cross-cultural conflict. www.nottingham.ac.uk. Retrieved from https://www.nottingham.ac.uk/research/groups/ctccs/projects/translating-cultures/documents/journals/cross-cultural-conflict.pdf [in English].

Cross-cultural conflict resolution. hr.fullerton.edu. Retrieved from https://hr.fullerton.edu/documents/professionaldevelopment/ubi/workshopmaterials/2012_2013/UBI-Cross%20Cultural%20Conflict%20Resolution-Fall%202012.pdf [in English].